Customer Service

Terms And Conditions

This website is operated by Throughout the site you may find terms like ‘we’, ‘us’, ‘our’ all are means CakenGifts offers, services, tolls, all information, available to you from this site, the user, conditioned upon your acceptance of all policies, terms, conditions and notices are mentioned here.

By visiting to our site and purchasing any product from our website it is to be considered that you agree to our Terms and Conditions including the way of application policy which are included here. These terms of services are applicable for every type visitor on our site.

Our has several terms and condition. It has some restriction and boundaries also. It is operated by us. We take lots of initiative on our website to provide you complete assistance. It has several terms & conditions also, these terms & conditions represent only. We have our all time favorable service and brief information on our website created over there by us; these all details provide you more brief ideas about us. We have all terms and condition regarding our website here.

Age authentication - The authorized user must have completed 18 years of his/her age or must have mutual consent with their legal guardian while ordering any product.

Price Changes – Product prices and availability of products can be changed without prior notice.

Time Slot – We need 3-4 hours to deliver any order(From ordered time).

Accessibility to own truncation card or account is mandate - In case of a transaction, you are strictly warned to use own credit card. We don’t pay any reliability for any fraudulent activity if such incident occurs during any transaction.

Authenticated for cancellation - Even though you have a major reason for cancellation, we are solely reliable for it. You are supposed to take reliability earlier, once ordering your product with us. We have the entire authority of cancellation of an order. Even though cancellation request may get processed, for that you must need to make are liable reason for such decision. has all the rights to refuse or cancel any order. If our vendor will not be able to deliver the product, in that case we can cancel your order.

Pin Code Verification – Kindly check pin code of your delivery location before placing an order. If shows that “product is not available” in that pin code, We will not deliver product and your order will be cancelled.

Charges of cancellation – If you cancel any order after placing order then in that situation 2% Payment Gateway transaction amount will be taken from your amount and rest of amount will be credited to your account.

Non reliable in case of change address or wrong information - in case there will be any trouble in placing your order, that might occur just because of you, as it might take place due to your miscommunication while providing your address or personal details. In such case we may charge for such delivery for delivering the order on such place.

Reliability not applicable in case of natural calamity - In case of any delivery delay we are not reliable if it occurs due to natural disaster for instance flood, heavy traffic on the road or else something beyond our perception.

Not reliable for damage product once sold - Once the product is sold not reliable for returning back, as our professional inspect each product after packing and never deliver a damage products. Any damages, losses, expenses, or taxes incurred by Users areusers' reliability only.

Authorized to change website content or services - We can delete, modify, and add services shared on our website as it can be modified whenever required. The product may get vary from the perspective of their stock and prices that solely depends on us. Prices of such product respectively its stock might get changed without any notice moreover prices displayed on website may not be exact selling prices for specific local area or city.

Authority to cancel user registration - All registered users are supposed to provide authentic information pertaining to them. We take a feedback regarding user information and once it will be found fake either whole or partly, such users won’t be part of our website and product further.

Not reliable for user’s damage - Our website is not responsible for damages occurred during using our services for instance payment transaction, it might go wrong due to delay in your processing. In case of missing delivery, or service after delivery get interrupted, it might get interrupted due to system virus. So make sure once you process your request.

Product specification my get vary during delivery - Product image and sizes displayed on the website may get vary during delivery. We are not responsible for structure and size of such product. Delivering similar product shown in pictures is beyond our limits, as pictures displayed on publishing websites are enhanced from appearances aspects too. Even though you might get any perplexity then kindly contact on our mail I.D. our all product are considered with these term & conditions only.

Inform before cancellation- our term and conditions says before cancellation of your order with us, it’s mandatory to inform us earlier. In case you have any emergency or any situation due to which, you can’t place you’re your order, you can inform before as we have cancellation available within 1 hour only.

Cancellation Rights- CakenGifts has all the right to cancel any order at any time. (Due to lack of delivery boy or due to some operational problem).

User account security-

When you complete the website registration process you will get the password and account designation. You are responsible for maintaining the confidential of account and password and fully responsible of the activity which goes under your account. You agree to (1) immediately notify of any unauthorized use of your account or password or any other violate of security and (2) ensure that you exit from your account at the end of every segment. will not be responsible for any kind of loss or failure.

User Rules-

You are only allowed to post review and to place your order you are not allowed to do the following-

  1. Abuse, defame, harass, stalk or threaten the legal rights of others.
  2. Publish, post, distribute or upload any unlawful, inappropriate, profane or obscene topic, name or material
  3. Upload and distribute files that contain viruses or are corrupted files or any other similar files that may harm the website.
  4. Violate any code or any strategy, which may be applicable for any fussy service.
  5. Conduct or convey any contest, pyramid, surveys or chain letters.
  6. Violate any law or rule which is applicable in or outside India; and
  7. Neglect or violate terms and conditions of this Agreement or any other terms and conditions. hereby disown of any guarantee of exactness of the products ordered by you as shown in the picture. You will get the flavor and cake which you ordered but the color or design may differ. Prices and services may change at our website by CakenGifts team only.

Secure Safe Payment

100 % Secure & Safe Payments

Pay Through (All major debit & credit cards
, Net Banking)

Our Promise

Our Promise

Our "Promise to Make You Happy" by Delivering
Your Gift to Your Loved Ones

For Your Service

For Your Service

Got a Question? or Need our Help.
Call Us on given number or submit your query.